Frequently Asked Questions
General Questions
General
What is PawVPN?
PawVPN is a secure and user-friendly VPN service designed to protect your online privacy, secure your data, and unlock global content. With features like AES-256 encryption, a no-log policy, and a global server network, PawVPN ensures fast and safe browsing on all your devices.
How can PawVPN benefit me?
PawVPN safeguards your online activities, protects your data on public Wi-Fi, and allows you to access geo-restricted content. Whether you're streaming, browsing, or working remotely, PawVPN delivers fast, secure connections with unlimited bandwidth, enhancing your online experience.
Is PawVPN compatible with my device?
Yes! PawVPN supports a wide range of devices, including iOS, Android, Windows, macOS, and Linux. Our apps are designed to work seamlessly across smartphones, tablets, laptops, and more, ensuring you stay protected everywhere.
How long does it take to set up PawVPN?
You can start using PawVPN in minutes. Simply download the app, sign up, and connect to a server. Our intuitive interface and step-by-step guides make setup quick and easy, even for first-time users.
Pricing & Plans
How much does PawVPN cost?
PawVPN offers flexible plans: a free Basic plan, a Premium plan at $9.99/month, and a Family plan at $19.99/month. Custom pricing is available for enterprise needs. Visit our pricing page for details.
Do you offer a free trial?
Yes, PawVPN provides a 7-day free trial for Premium and Family plans, no credit card required. Enjoy full access to all features to experience PawVPN’s speed and security before committing.
Can I change my plan later?
Absolutely! You can upgrade, downgrade, or cancel your plan anytime. Upgrades take effect immediately, while downgrades apply at the start of your next billing cycle for maximum flexibility.
Are there discounts for annual subscriptions?
Yes, we offer a 15% discount for annual subscriptions, saving you money and simplifying billing with one payment per year.
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What are PawVPN’s key features?
PawVPN includes high-speed connections, AES-256 encryption, a no-log policy, global server access, a Kill Switch, unlimited bandwidth, and multi-device support. Check our features page for a full list tailored to each plan.
Can PawVPN unblock streaming services?
Yes, PawVPN’s global server network is optimized to unblock popular streaming platforms, letting you enjoy your favorite shows and movies from anywhere in the world.
Is PawVPN mobile-friendly?
Definitely! PawVPN offers dedicated apps for iOS and Android, plus full compatibility with desktops and tablets. Our responsive design ensures a smooth experience on any device.
How often do you add new servers or features?
We regularly expand our server network and release new features every 4-6 weeks, based on user feedback and trends in online security. Stay updated via our changelog.
Security & Privacy
How secure is my data with PawVPN?
PawVPN uses AES-256 encryption, a strict no-log policy, and secure protocols like OpenVPN and WireGuard. Regular audits and secure server infrastructure ensure your data stays safe and private.
Is PawVPN GDPR compliant?
Yes, PawVPN fully complies with GDPR and other global privacy laws. We prioritize transparency and provide clear policies to protect your personal information.
Does PawVPN keep logs of my activity?
No, PawVPN adheres to a strict no-log policy. We do not track, store, or share your browsing history or personal data, ensuring complete privacy.
What happens if I cancel my PawVPN subscription?
Upon cancellation, your account remains active until the end of the billing period. No data is retained, as we don’t log activity. You can reactivate anytime without losing settings.
Support
What kind of support does PawVPN offer?
PawVPN provides 24/7 email support for all users, with live chat available for Premium and Family plan subscribers. Our team is dedicated to resolving issues quickly and effectively.
Are there guides or tutorials for using PawVPN?
Yes, we offer a comprehensive help center with setup guides, troubleshooting tips, and video tutorials to ensure you get the most out of PawVPN, regardless of your plan.
Is there a PawVPN user community?
Yes, our community forum lets users share tips, ask questions, and connect. Our support team actively participates to provide advice and gather feedback for improvements.
How can I suggest a new feature for PawVPN?
We love hearing your ideas! Submit feature requests via our support portal or community forum. We review suggestions regularly to enhance PawVPN based on user needs.
Still have questions?
Our team is here to help. Contact us and we'll get back to you as soon as possible.
Contact Support